You risk paying more or missing valuable features if you automatically open business bank accounts with the same institution you use for personal banking.
You can choose to do your business banking with a broad number of banks, credit unions and customer-owned banks including the “big four”, leading challenger banks and online banks. Banking with any authorised deposit-taking institution in Australia means the money held in your accounts, up to $250,000 in total value, is protected under the Financial Claims Scheme (the FCS) in the rare case that an institution fails.
To compare small business bank accounts, pay special attention to:
- Fees: When your margins are small, reducing your expenses is key to freeing up cashflow. Zero account-keeping fees is great, but be certain this benefit won’t be offset by other fees on features you need. For instance, if you regularly accept cash and cheques or want to bank in person it may be worth paying a $10 per monthly fee if it includes a number of free “non-electronic” transactions where the costs would quickly add up to over $10 otherwise.
- Interest rates: The higher the interest rate on offer in a business savings account, the quicker your savings will grow. There may be interest rate tiers based on balance amounts or bonus or introductory rates that only apply short-term: be realistic about how much savings you’ll be able to accumulate. Also note conditions such as the requirement to open a linked transaction account, minimum deposits, limits on withdrawals, or available withdrawal/transferral methods.
Other factors that may be important to you as a small business owner:
- Whether the bank is digital-only or has physical branches.
- Ability to integrate bank feeds with your accounting software.
- The bank’s cybersecurity features and digital banking/app usability.
- Built-in tools to track, visualise and analyse expenses or savings goals.
- Overdraft availability, establishment fees, limits and interest charged.
- Whether the account has real-time settlement features like PayID.
- Whether you can use a digital wallet like Apple Pay or Google Pay.
- The ability and ease of adding and managing multiple signatories.
If you want to accept card payments in person or online via a website—now or in future— you may wish to research the bank’s services and fees related to merchant facilities. You don’t have to go through your bank to set this up but it may be convenient. Check the available EFTPOS terminals or ecommerce payment systems, what costs are involved, and typical settlement timeframes.
While the features and fees associated with an account are important to consider, convenience and peace of mind often play a role for small-business owners deciding where to bank. Plenty of people go with well-known banks due to:
- Dependability, given that large players are considered solid businesses with reasonably broad yet stable product offerings.
- Customer service, with the greater likelihood of larger banks having physical branches and well-resourced business banking teams.
- Better digital experiences through sophisticated and continually evolving online banking platforms and mobile applications.